Fulltime
Cambridge MA
Posted 3 months ago

With over 90 years of experience, Aetna Corp is just getting started! We are leveraging our legacy in lighting and electrical to expand our presence Electric Vehicle Charging Station (EVSE) in New England & New York. This is an excellent opportunity for a creative, entrepreneurial self-starter to create a strategy and execute. A leader in lighting technology and energy efficiency solutions has serviced commercial, industrial, and retail businesses, Aetna Corp is hiring a Business Development Consultant, II with a proven record of success of selling services to commercial properties, hospitalities, retailers, institutions, and distribution centers.

Responsibilities

  • Professionally handle incoming customers inquiries regarding our services and products
  • Contact customers regarding repairs or new services or products
  • Prepare quote and send to customer, follow up with customer to get approval of quote
  • Contact customer with start date and coordinate any special job requirements
  • Resolve any customer issues regarding the performance of our services
  • Track all outstanding quotes and contacts with customers
  • Contact customer with recommendations for additional services and products
  • Be the main point of contact for the customer base for these services
  • Keep all customer contact information current
  • Handle all back office work, emails, working with billing, project tracking and materials
  • Prepare any reports or customer requested information

Qualifications

  • Previous experience as a Customer Service Representative
  • Excellent communication and problem-solving skills
  • Excellent organizational skills
  • Attention to details and proactively following up on all customer activities
  • Able to adapt quickly without conflict
  • Proficient in the use of Microsoft Office, excel, word and outlook
  • 2 years of Sales or Customer Service experience preferred

Education

  • High School diploma require, some additional studies, training, certifications or a college degree is a plus.

Job Features

Job CategoryNon-Exempt
Benfits401k, Medical
Additional BenefitsParking Spot

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